An introduction to System Innovation

This paper lays out a series of steps people can take to create the new systems we need to meet shared, public challenges. Systems are ubiquitous and powerful. We rely on them to support our daily lives: every time we turn on a tap, flick a switch for electricity, drop our child at school, jump on a bus or visit a doctor we rely on a wider system. There is a widespread sense, among decision makers and citizens that in the coming decades society will need not just new products, software and services, but new systems for living sustainably in a socially inclusive society. The need for better, different systems will be heightened by the impact and lessons of the Covid-19 pandemic.